Material change
Outcome: An affected Investment is reconfirmed under changed fund terms or enters the applicable cancellation and refund path.
Owner and application
- Actors: Issuer, Investor, compliance or legal owner, and Administrator when the decision crosses fund or issuer scope
- Applications: Issuer workspace, one Torque Investor experience, and administration workspace for platform-wide exceptions
- Conditions: The fund, affected Investments, proposed change, governing rule or agreement, and response deadline are known.
Normal path
- Issuer records the proposed change and sends it to the applicable compliance or legal owner for an applicability decision.
- The responsible owner identifies the required filing, disclosure, affected Investors, response window, and decision rule.
- Issuer publishes the amendment or change notice through the approved document and notification services.
- The Investor reviews the changed terms in the one Torque Investor experience and submits reconfirmation or the permitted cancellation request.
- The owning investment service records the response, deadline, status, and evidence.
- A reconfirmed Investment remains subject to the fund's closing and escrow conditions. A required non-reconfirmation or permitted cancellation enters the cancellation and refund workflow.
Failure and recovery
- Missing applicability, filing, or disclosure evidence keeps the change unresolved and returns it to Issuer and the compliance or legal owner.
- A notification or document-provider failure keeps affected Investments identifiable and assigns recovery to the owning service.
- If the Investor cannot respond, the experience shows the recorded deadline and next action. The governing rule or agreement determines the result at the deadline.
- An ambiguous response loads the existing Investment record and avoids an unbounded duplicate reconfirmation.
- A cancellation or refund remains incomplete until the owning investment, custody, or payment service returns a result and records the audit evidence.
Handoff and evidence
| Handoff | Receiving owner | Completion evidence |
|---|---|---|
| Proposed change to applicability review | Compliance or legal owner | Fund, changed terms, rule or agreement, and decision |
| Applicability to notice | Issuer and document or notification service | Amendment, recipients, deadline, and delivery result |
| Notice to Investor decision | Investment service | Reconfirmation or cancellation, timestamp, and current status |
| Non-reconfirmation or cancellation to return | Custody, payment, or investment service | Decision, destination, provider result, and audit record |
| Provider or cross-scope failure to recovery | Owning service and Administrator | Error context, assigned owner, recovery action, and notification |
See Material Change, Investment Cancellation, and Cancel, recover, and hand off work.