Onboard an Investor

Outcome: An Investor completes the profile and eligibility actions required for applicable funds.

Owner and application

Actor: Investor
Application: One Torque investor experience
Supporting owners: Identity, profile, KYC, accreditation, suitability, and document services
Conditions: Account entry, owned profile, consent, and requested identity or eligibility information are available.

Investor creates or selects an owned profile.
Investor completes the required identity, consent, suitability, KYC, accreditation, and document actions.
Eligibility services return the applicable result.
The dashboard presents the next permitted action, such as subscription or additional evidence.

Incomplete information returns Investor to the relevant profile or evidence dialog.
A provider delay or rejection remains attached to the profile and gives the Investor an actionable next step.
Investor can pause and resume incomplete onboarding through the experience.
A cancellation or withdrawal from an eligibility action follows the owning identity or compliance process. It does not erase the profile record.
Administrator or compliance staff handle an exception only within their permitted scope.

Handoff	Receiving owner	Completion evidence
Account to profile	Identity and profile services	Authenticated session and owned profile
Profile to eligibility	Compliance services	Consent, questionnaire, document, and provider result
Eligibility to subscription	Investor experience and Issuer	Eligibility status and applicable approval
Provider issue to recovery	Owning provider and Administrator when cross-platform	Error context, status, audit entry, and notification