Applications
Applications answer who uses what. Torque has one Investor experience, an Issuer workspace, an administration workspace, and an Operator enterprise scope. Operator is a business role, not a separate Torque application. The Platform operating model defines the roles used throughout the product.
Application map
| Application or scope | Role | Main work | Inputs | Outcome and handoff |
|---|---|---|---|---|
| One Torque investor experience | Investor | Discover funds, complete eligibility, subscribe, fund, view holdings, receive distributions, and redeem. | Public fund information, owned profile, eligibility evidence, terms, and funding choice. | A holding or an actionable recovery state. Handoff goes to Issuer or Administrator for owned operations. |
| Issuer workspace | Issuer | Create, configure, launch, value, service, distribute for, redeem, and close funds. | Fund terms, disclosures, documents, operating data, holding inventory, and approvals. | A serviced fund and confirmed records available to Investors. Handoff goes to Administrator for all-fund administration, oversight, or exceptions. |
| Administration workspace | Administrator | Access ALL funds and ALL issuers. Administer users, permissions, settings, records, and exceptions through all admin-web functionality. | Organization context, operational records, provider state, and exception evidence. | A governed platform decision, oversight record, or recovery handoff. |
| Operator enterprise scope | Operator | Operate the partner's OWN Torque-based platform within enterprise-agreement scope. | Enterprise agreement, platform scope, and operating responsibilities. | Partner operation within its own scope. No separate Torque application or permission model. |
Choose by question
- A Prospect starts with Platform capabilities.
- An Issuer starts with the Issuer workspace and Launch a fund.
- An Investor starts with the one Investor experience and Onboard an Investor.
- An Administrator starts with the administration workspace and Cancel, recover, and hand off work.
- An Operator starts with enterprise scope, not a new application.
- A compliance reviewer starts with Compliance.
- An integration team starts with Reference.
Handoffs
An application presents a user task. Its owning service records the resulting decision or side effect. The receiving role continues only when the required record or notification exists.
| Handoff | Sending role | Receiving role | Evidence to continue |
|---|---|---|---|
| Fund readiness to publication | Issuer | Issuer approval process and Administrator when an exception crosses scope | Terms, disclosures, readiness result, and approval record |
| Investor eligibility to subscription | Investor | Investor experience and Issuer operations | Profile status, eligibility decision, accepted terms, and signed documents |
| Subscription to servicing | Investor | Issuer | Authoritative completed funding result, Issuer acceptance, fulfillment result, confirmed holding record, and confirmation |
| Issuer servicing to Investor | Issuer | Investor | Confirmed holding, distribution result, or confirmed redemption proceeds receipt |
| Provider failure to recovery | Any active role | Administrator and the owning service | Identifiable state, error context, and audit record |
| Partner operation to platform owner | Operator | Enterprise agreement owner | Scope, contract, and escalation path |