Operator enterprise scope

Operator is an enterprise-agreement partner operating its OWN platform based on Torque within its enterprise scope.

Operator is not a separate Torque application or permission model, and Operator is not a synonym for incident-response staff. Do not send Operator readers to a new software surface. Describe the partner's contracted operating scope, responsibilities, and escalation boundary instead.

Scope checklist

• Identify the enterprise agreement and covered organizations.
• Identify the Issuer and Administrator responsibilities that remain distinct inside the partner operation.
• Identify the services, records, and notifications the partner owns.
• Identify the recovery and escalation owner for provider, job, and platform exceptions.
• Keep custom-domain, deployment, secret, and infrastructure ownership with the external infrastructure owner.

The administration workspace remains the platform-wide administration destination. See services and integrations for external service responsibilities and the Platform operating model for role definitions.