One Torque investor experience
The public investment site and dashboard are one connected Torque experience. The Investor moves from fund discovery through eligibility, subscription, funding, holding, servicing, distribution, and redemption without a second public Investor product.
Users and tasks
| Stage | Investor task | Visible destination |
|---|---|---|
| Discover | Read public fund information and begin account entry. | Public investment site |
| Qualify | Create or select an owned profile and complete required identity and eligibility actions. | Dashboard profile and eligibility views |
| Subscribe | Select a fund, amount, terms, signature, and funding path. | Investment entry and review views |
| Hold | View the portfolio, investment details, documents, transactions, and notifications. | Dashboard portfolio and servicing views |
| Service | Receive distributions and request redemption when the holding permits it. | Dashboard servicing views |
Inputs and outcomes
The experience accepts public fund information, an authenticated session, an owned profile, eligibility evidence, signed terms, and a selected funding path. It displays a funded subscription only after the selected rail returns its authoritative completed result.
The normal holding outcome follows Issuer acceptance, applicable fund-owner signing and pricing, deposit fulfillment, and the Investor's claim. The experience shows issued or received shares only after the service confirms that claim. A redemption returns confirmed proceeds, not shares. A failure outcome keeps the Investor at an actionable page, returns to the related profile or holding, or directs the Investor to the owning service's recovery path.
Handoffs and boundaries
- Identity owns session and authentication behavior.
- Eligibility services own KYC, accreditation, suitability, and evidence decisions.
- Investment and funding services own subscriptions, rail-specific completion, transactions, settlement, and status transitions.
- Document and notification services own access, delivery, and retention.
- Issuer owns fund-level servicing. Administrator owns all-fund and all-issuer administration and exceptions.
See the onboarding workflow, subscription workflow, and Reference.